PRIVACY POLICY
THIS PRIVACY POLICY SHALL DETERMINE THE USAGE OF ALL INFORMATION
COLLECTED BY CHIRPY ONLINE PVT. LTD. THROUGH THEIR WEBSITE, MOBILE
APPLICATION, ELECTRONIC SERVICES AND COMMUNICATIONS.
THIS POLICY SHALL BE BINDING ON ALL USERS OF CHIRPY ONLINE PVT. LTD. AND
SHALL DETERMINE CONSENT OF THE USER TO THE USE AND DISCLOSURE OF ALL
THEIR PERSONAL INFORMATION.
THIS AGREEMENT SHALL BE DEEMED TO BE A PART OF THE TERMS OF USAGE
GOVERNING ALL USERS.
THIS AGREEMENT SHALL BE SUBJECT TO CHANGE WITHOUT INTIMATION. THE
EFFECTIVE DATE SHALL DETERMINE THE DATE OF THE ADOPTED POLICY.
1. SENSITIVE PERSONAL DATA AND INFORMATION
All sensitive personal data and information collected by Chirpy Online Pvt. Ltd. shall be subject
to disclosure with respect to the information collected and how is it used.
The following information shall be collected and retained by Chirpy Online Pvt. Ltd.:
1.1 User’s email address and password
1.2 Payment details as furnished on Chirpy Online Pvt. Ltd. including billing and delivery
addresses, credit/debit care number, CVV, expiration date of credit/debit card and any other
information as required to complete the transactions.
1.3 Chirpy Online Pvt. Ltd. uses cookies to facilitate the users ability to navigate through the
website.
1.4 Purchase history and location of the user
1.5 Other information, as expressly disclosed during interaction with Chirpy Online Pvt. Ltd.
Such information is accessible by virtue of registering, subscribing, authorizing the transfer of, or
creating an account on the website; It may also be provided by making purchases on the website,
visiting any page displaying Chirpy Online Pvt. Ltd.’s ads, posting comments on the website or
providing information to any of the entities registered with Chirpy Online Pvt. Ltd.
2. USE OF INFORMATION:
Chirpy Online Pvt. Ltd. may process information for the following non-exhaustive purposes:
2.1 Operating, maintaining and improving Chirpy Online Pvt. Ltd.
2.2 Facilitating and processing orders, providing personalized direct marketing initiatives via
email and direct marketing offers, establishing and analyzing individual and group profiles
and customer behavior.
2.3 Comply with legal obligations, resolve disputes and enforce agreements.
2.4 Answer and respond to queries received.
2.5 Administer rewards, surveys contests and other promotional activities;
2.6 Analyze individual and group profiles along with customer behavior.
3. COLLECTION OF INFORMATION
Personal data is collected for the following non-exhaustive purposes:
3.1 Registration, subscription or creation of an account with Chirpy Online Pvt. Ltd
3.2 Purchase or redemption of vouchers
3.3 Interaction with the website using cookies or other technologies;
3.4 Through any of the entities registered with Chirpy Online Pvt. Ltd
4. MANAGING USER CHOICES:
Users can manage the personal information furnished by them and limit communication with
Chirpy Online Pvt. Ltd.
4.1 Preferences can be managed via email or logging into a user’s account on the website or
mobile application.
4.2 Subscriptions can be managed using subscription management in all emails dispatched by
Chirpy Online Pvt. Ltd.
4.3 You hereby consent to receive communications by SMS or calls from Chirpy Online Pvt.
Ltd. or its affiliates or its partners with regard to the services provided by Chirpy Online
Pvt. Ltd. or as facilitated by the Chirpy Online Pvt. Ltd. partners.
4.4 All customized newsletters shall be made relevant based on the information shared with
Chirpy Online Pvt. Ltd. Newsletters can be unsubscribed from at any time.
4.5 All customers can access, update, rectify and delete their information provided to Chirpy
Online Pvt. Ltd by logging into their account.
4.6 Chirpy Online Pvt. Ltd shall extend all possible assistance to manage every user’s
subscriptions by closing their account and deleting all records and past activities. However
we cannot guarantee removal of information regarding past transactions required to be
retained for our records and complying with regulatory authorities.
4.7 Chirpy Online Pvt. Ltd is authorized to retain all personal information of a user as long as
their account is active or as needed to fulfil our obligations or regulatory or legal
compliances.
5. DISCLOSURE OF INFORMATION:
All information shared with Chirpy Online Pvt. Ltd. shall be retained solely by Chirpy Online Pvt.
Ltd. Personal data however shall be subject to the following:
5.1 Shared with the sellers to sell and deliver services or products as purchased along with all
allied ancillary services.
5.2 Report or collect payments as owed to all entities registered on Chirpy Online Pvt. Ltd.
5.3 Fulfil all contractual obligations
5.4 Comply with legal orders and government mandates which may include but not be
confined to auditing or compliance;
5.5 Combat fraud or criminal activity to safeguard the interests of all entities registered with
Chirpy Online Pvt. Ltd.
5.6 As consented by you or permissible by law;
6. SECURITY OF PERSONAL INFORMATION:
Chirpy Online Pvt. Ltd has adopted standard industry practices to safeguard your data and ensure
the security, integrity and privacy of all your information.
However, Chirpy Online Pvt. Ltd shall not be responsible for any breach of security or for actions
of third parties which receive your personal information.
7. SOCIAL SITE FEATURES:
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8. THIRD PARTIES POLICIES:
This Policy pertains only to Chirpy Online Pvt. Ltd and all data collected, processed and used by
it. Other websites which may utilize Chirpy Online Pvt. Ltd’s portal to endorse or advertise their
products or services, may have their own Policies, not connected with Chirpy Online Pvt. Ltd.
Chirpy Online Pvt. Ltd advises its users to peruse through the policies of these third parties prior
to providing any data or persona information or utilizing any promotional offers or services.
9. COOKIES:
Chirpy Online Pvt. Ltd stores and retrieves information on your browser using cookies. This
information is used to make the site work as you expect it to. It is not personally identifiable to
you, but it can be used to give you a more personalized web experience.
Because Chirpy Online Pvt. Ltd respects your right to privacy, you can choose to change your
privacy preferences to prevent non-essential cookies being set.
Below is a list of the cookies we use on this site, which is dynamically updated whenever new
cookies are encountered and classified by our website team.
Last Update: _________________
Strictly Necessary Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems.
They are usually only set in response to actions made by you which amount to a request for
services, such as setting your privacy preferences, logging in or filling in forms. You can set your
browser to block or alert you about these cookies, but some parts of the site may not work then.
Performance Cookies
These cookies allow us to count visits and traffic sources, so we can measure and improve the
performance of our site. They help us know which pages are the most and least popular and see
how visitors move around the site. All information these cookies collect is aggregated and
therefore anonymous. If you do not allow these cookies, we will not know when you have visited
our site.
Functional Cookies
These cookies allow the provision of enhance functionality and personalization, such as videos
and live chats. They may be set by us or by third party providers whose services we have added to
our pages. If you do not allow these cookies, then some or all of these functionalities may not
function properly
Targeting Cookies
These cookies are set through our site by our advertising partners. They may be used by those
companies to build a profile of your interests and show you relevant ads on other sites. They work
by uniquely identifying your browser and device. If you do not allow these cookies, you will not
experience our targeted advertising across different websites.
10. ANDROID APP PERMISSIONS REQUIRED TO USE VARIOUS FEATURES IN
CHIRPY ONLINE PVT. LTD’S APPLICATION:
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11. CONTACT CHIRPY ONLINE PVT. LTD
In accordance with Information Technology Act 2000 and rules made there under, any questions
regarding our Privacy Policy, may be addressed to Chirpy Online Pvt. Ltd’s Grievance Officer at
the details mentioned below
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